At *Future Fertility IVF Centre* , we hope that you, your loved ones, and your colleagues are safe and well. I can honestly say that I’ve never experienced an event with such a drastic impact on how we live and work as the COVID-19 pandemic. Now more than ever, we must do the right things and be prepared to take steps beyond what we’re typically required to do.

In the current situation, it is vital to stay connected both at office and also digitally while not in office – connected to your patients, your colleagues, and your communities. What are they experiencing, and how can they best be supported? Their feedback is essential to chart the right course to ensure they receive everything they need during this Pandemic COVID 19.

We would expect all our employees for taking ownership which is about taking initiative. We usually take ownership when we believe that taking action is not someone else’s responsibility. You, as an individual, are accountable for the quality and timeliness of an outcome, even when you’re working with others. You care about the outcome the same way you would care as an owner of the organization. Taking ownership tells others — *“You can trust me to do the right thing”.*

In short, a company with employees who take ownership is a company that’s moving forward is what we would desire at Future Fertility. It also creates a much more positive and fulfilling working environment for everyone, including the stake holders.

It means not waiting for others to act, and *caring* about the outcome as much as an owner of the company would.

While our top priority is the health and safety of our employees, patients, and partners, it would be equally important to expect from each one of you a mindset of taking ownership which means you’hv an obligation to the organization in terms of results, and that you’hv an obligation to act on the items that impact those results. You may have to assemble a team to help others bring about results, but ultimately, you must be accountable and own the results of your actions.

Our thoughts are with the people affected and everyone working around the clock to help those most in need. Everyone at *Future Fertility* wishes you and your loved ones good health and strength in the days and weeks ahead.